Koustav Gemological Laboratory ISO 9001:2015
DL Roy Rd, Near Krishnagar Municipality, Krishnagar
ISO 9001:2015 Certified Gemological Testing Center

Terms & Conditions of Service

Diagnostic testing parameters, certification validity, and client engagement guidelines for Koustav Gemological Laboratory.

1. Scope of Gemological Examination

Diagnostic certificates and identification cards issued by Koustav Gemological Laboratory represent an expert scientific opinion based on modern gemological testing methods, optical examinations, specific gravity evaluations, and spectroscopic analysis available at the time of examination. Certificates do not constitute a commercial appraisal, financial guarantee, or warranty of market valuation.

2. Digital QR Record & Certificate Integrity

Every genuine diagnostic report is indexed in our secure central registry and paired with a cryptographically verifiable Reference Number and Digital QR Code. Any physical alteration, erasure, or unauthorized duplication of reports renders the certificate void. In case of discrepancy between a physical document and the digital record, the digital laboratory database record shall prevail.

3. Non-Destructive Testing Methods

Our examinations are strictly non-destructive. Gemstones submitted for testing are handled with the utmost professional care in compliance with ISO 9001:2015 handling protocols. The laboratory cannot be held liable for internal fractures or pre-existing cleavage damage within submitted specimens.

4. Origin & Treatment Identification

Statements regarding geographical origin or thermal/chemical treatment (such as heat treatment, lead-glass filling, or irradiation) represent scientific conclusions drawn from diagnostic indicators (e.g. inclusion characteristics and absorption spectra) and are rendered with the highest scientific diligence.

5. Inquiries & Dispute Resolution

Any queries or verification requests regarding issued test reports may be directed to our Krishnagar diagnostic center via info@koustav.com or by visiting our office at DL Roy Rd, Krishnagar City, Nadia - 741101.